FAQ's

What is your Return Policy?

Its Just Popcorn, LLC is all about quality. Our popcorn is made with the finest ingredients and popped fresh for your online order.  If our popcorn doesn't meet your standard, please email us within 3 days of receipt and indicate why your order was not satisfactory.  We will replace your order or give you a refund of the purchase price and shipping. Your satisfaction is our number one priority.  For damaged merchandise, please retain all packing material. The only shipping guarantee we offer is through shipping insurance. If you do not purchase the shipping insurance, we cannot be responsible for damages caused during shipping

What shipping information can you tell me?

Delivery Information - Shipments are made by USPS. Please provide us with a complete address. Shipping rates are a flat rate fee of $8.00. Please call (601)212-7436 or email itsjustporncornllc@gmail.com with any shipping questions.

Does my order ship on the day I place the order?

Because our popcorn is made fresh to order,  we are unable to guarantee your order will go out the same day.  If we are unable to ship on the same day we will ship on the next business day.

Do you ship internationally?

Sorry, we do not.  Our recipes are preservative-free and we can not guarantee freshness due to extended delivery times.

Do you ship outside the contiguous United States?

Sorry, we do not.  

What can delay my order?

Legal holidays, bad weather, invalid shipping information and unexpected circumstances could delay your order. 

Can I ship or have my order delivered on the weekend?

Sorry we do not ship on the weekends.